AT GROUND LEVEL
offer a marked contrast . RFP requirements in advanced FM markets emphasise experiencebased specifications in addition to outcomes , technology enablement of services , innovation and transformation . Advanced FM markets are purchasing FM services in a way that is encouraging suppliers to innovate and technology enable – which means upskilling their capabilities to deliver better services . Legacy methods of procurement often seem to have a singular focus – lowest labour cost for a number of people . Procurement strategies for FM in the GCC have to also transform to keep up with the evolving needs of the region .
Organisations must prioritise training and development to cultivate a workforce capable of leveraging new tools to deliver superior service .
Upskilling and professional development
The days of prioritising cost reduction at the expense of expertise are gone . With AI , robotics and smart systems becoming more prevalent , FM professionals must develop advanced technical and managerial competencies to facilitate these innovations effectively . In fact , according to PwC , 61 % of employees state they need to learn new tools and technologies to perform their jobs .
Organisations must prioritise training and development to cultivate a workforce capable of leveraging new tools to deliver superior service . With government strategies like Vision 2030 propelling Saudi Arabia toward global leadership in business , technology and tourism , the FM sector must build a skilled workforce to manage the advanced infrastructure supporting these ambitions .
Companies must shift from cost-cutting to value creation by hiring skilled professionals and investing in a culture of continuous education . Enhanced
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