Facilities management ( FM ) in the Middle East is entering a transformative era in 2025 . Projected to reach almost US $ 75 billion by 2029 , the industry faces exciting opportunities and challenges while at the cusp of adopting new operating models that prioritise technological innovation sustainability , and upskilling . For FM organisations , 2025 will be a year to redefine FM operations , enhance capabilities , strengthen supplier relationships and embrace data-driven strategies to align the regional sector with global advancements , ensuring its continued growth and impact . Rakesh Kishan , Chief Executive Officer of Trascent Arabia and Managing Principal of Trascent , tells us more .

and among service suppliers . The traditional reliance on low-cost labour must give way to investment in skilled professionals capable of managing advanced systems to unlock productivity and efficiency gains . Global trends in advanced markets demonstrate that increased technological adoption in FM leads to significant productivity improvements . For instance , Frost & Sullivan projects that building management systems ( BMS ) will generate over $ 500 million in GCC revenue by 2027 , as building owners increasingly adopt these smart automation solutions . Regional FM organisations must follow suit by centralising operations , adopting remote management tools and leveraging automation to remain competitive and future-ready .

Rise of technological integration

Technology will play a pivotal role in FM , with Artificial Intelligence ( AI ), robotics and process automation leading the way . These innovations will transform how services are delivered and consumed , creating seamless user experience . Imagine employees using mobile devices or voice-activated systems to interact with their workspaces – turning on lights , adjusting room temperatures or pre-ordering coffee – all seamlessly integrated through smart technologies .

This shift , however , brings with it the critical need for upskilling within FM organisations

Procurement process evolution

Legacy methods of procuring FM services sometimes are disproportionately focused on purchasing labour , often at the lowest cost . In advanced FM markets such as the US , UK and many parts of Asia , procurement practices for FM

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