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The construction industry faces many challenges daily , but one that must be addressed is the slow adoption of new processes to ensure that projects are efficient . A sector that construction can look to for inspiration is retail , where new strategies are constantly being implemented to meet consumer demands and stay current to meet expectations . Wincanton , an expert in construction logistics , identified six strategies that the construction industry can take from | retail and incorporate to push the industry forward .

Embracing emerging technologies

A key factor for construction falling behind other industries is the failure to understand and adopt new technologies . Retail has added Artificial Intelligence ( AI ), the Internet of Things ( IoT ), and advanced data analytics to streamline monotonous operations such as optimising delivery routes and managing stock .

Similar investment into these technologies could significantly impact the construction sector . Many processes within the sector are still done through paper processes , which can be arduous and slow projects down . However , adding modern tech can help project management be more centralised into a single curated platform , increasing progress visibility and reducing deadline delays .

Optimising the supply chain for efficiency

Within retail logistics , the biggest concern is ensuring that consumers ’ buying experience is seamless . Customers receive real-time updates on the delivery status from the moment of purchase . This is something that infrastructure projects can take inspiration from with data-driven insights .

Customer-centric processes

Businesses in retail rely on understanding and responding to customers and their changing needs , which is done through extensive feedback and review systems from on-site options to thirdparty sites like Yelp or Google Reviews . This is something that construction could adapt to reap the benefits through transparent communication

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