More professionals are embracing AI agents as part of their roles, shifting towards a model where employees become agent bosses – individuals who build, delegate to and manage AI tools to enhance productivity.

will be regularly training and managing AI agents as part of their responsibilities. However, the gap in AI adoption remains, as 67 % of leaders report familiarity with AI agents, compared to only 40 % of employees. Furthermore, 79 % of leaders believe AI will accelerate their careers, yet only 67 % of employees share that optimism, highlighting an urgent need for AI education and upskilling.

Zubin Chagpar, Senior Director and Business Group Leader for Modern Work and Surface Devices at Microsoft CEMA, emphasised the shift underway.“ The findings of this year’ s Work Trend Index make it clear that businesses must rethink how they harness AI to unlock their full potential. The rise of Frontier Firms demonstrates that leaders who strategically integrate AI-driven intelligence and empower human-agent teams will stay ahead in today’ s competitive landscape.”

To explore the full findings of Microsoft’ s fifth annual Work Trend Index Report, visit here. �

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