Brendan Maree , Vice President and Country Manager for Australia and New Zealand , ProHance , says strategically aligning human resources with operational requirements will make your organisation more efficient .

With costs rising and conditions lacklustre , finding ways to do more with less can help businesses maintain their profitability in challenging times .

Workforce scheduling and management is an area where many local organisations have room to improve and the gains can be significant when they do .

These umbrella terms refer to the process of monitoring resourcing requirements and assigning suitable workers to the tasks or shifts where the business needs them most . It can encompass everything from determining set working hours and staffing levels to the fair apportionment of shifts among workers and the provision of professional development and training .

Get it right and your business stands to realise a batch of benefits – think increased productivity , lower labour costs , improved customer service and less likelihood of falling foul of Australia ’ s complex array of industrial relations regulations .

Making change happen

Unfortunately , optimal workforce scheduling and management is rarely achieved by accident . Rather , you ’ ll need to develop and execute on a five-step

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