CLOCKING OUT
Robbie Blackhurst , Founder and Director of Compliance Chain amount of time chasing updates from suppliers throughout the tender period .
Small-to-medium sized enterprises ( SMEs ) in particular are affected by the issue of poor usability , given that they have fewer resources at their disposal to spend on the extra administrative work created as a result . However , that is not to say that larger organisations cannot also be adversely impacted , especially if their teams and resources are already stretched thin .
2 . Lack of feedback
Additionally , many eTendering portals don ’ t give buyers the ability to leave feedback to suppliers at the end of a project or make the process of doing so overly complicated . This presents a significant challenge for suppliers , who place great importance on receiving feedback from clients . After all , feedback is crucial for suppliers ’ understanding of how they performed and what changes they might need to make for future bids , so that they can secure more work .
For buyers , failing to provide feedback could actually lead to them being in contravention of the Public Contracts Regulations 2015 , which require authorities to ensure that their procurement exercises are conducted fairly . As such , by relying on eTendering portals that don ’ t allow them to leave feedback , buyers heighten the risk of incurring civil penalties under this legislation .
3 . No single source of truth
Many buyers also find themselves hamstrung by eTendering because portals fail to provide the functionality to easily source and manage compliant suppliers through a single source of truth . This means that , in many cases , they are forced to use multiple platforms to oversee the procurement process .
In doing so , buyers risk increasing the time they spend on managing the procurement process and associated costs . What ’ s more , it also makes it considerably harder for them to source compliant subcontractors – which in itself carries
68 www . intelligentbuild . tech