FROM PILLAR TO POST
Trevor Schulze , CIO at Alteryx
GenAI skillsets are emerging but more data literacy is needed to unlock value
To drive successful adoption of GenAI requires democratisation of the technology across the organisation . The good news is that consumers are actively using GenAI tools in their personal lives and within their jobs – mainly for searching for information ( 56 % in occupation and 60 % in personal life ), writing emails at work ( 48 %) and learning a new skill at home ( 39 %).
Meanwhile , business leaders say they ’ re turning to GenAI in the workplace for data analysis ( 42 %), cybersecurity ( 41 %), and customer support ( 42 %) and since the start of 2023 , have run an average of three pilot projects , proving you can ’ t simply go from zero to Generative AI success overnight .
But while 80 % said these pilots have been successful and 58 % stated it was easier than expected to get results , 27 % found it harder to leverage GenAI in the organisation than anticipated . Businesses report facing challenges including security concerns ( 41 %), data privacy and security ( 47 %), and quality and reliability of outputs ( 28 %).
So , while GenAI is starting to deliver business value , these roadblocks need to be overcome . A contributing factor alongside insufficient governance frameworks , could be a lack of data literacy . A fifth of businesses say they don ’ t have mandatory GenAI training in place ( 18 %) and 31 %
To drive successful adoption of GenAI requires democratisation of the technology across the organisation .
report that lacking skilled talent is holding them back from scaling GenAI across the organisation . While GenAI is still in its relative infancy , getting training right today is essential .
Trevor Schulze , CIO at Alteryx , said : “ As we navigate the early stages of GenAI adoption , it ’ s vital that businesses and the general public truly understand the value of AI and mitigate fears . However , we know from the data that trust , ethical concerns , a skills shortage , fear of privacy infringement and algorithmic bias are critical roadblocks that must be overcome . To truly reap the benefits of this ‘ game-changing ’ tech , organisations must accelerate their data journey , implement better governance and empower nontechnical users to access and analyse data in a secure and trusted environment , while addressing privacy and bias concerns . Get this right and GenAI has the potential to drive innovation , enhance decision-making and deliver significant value in both the workplace and the personal lives of employees .” �
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