FEATURE
The long-term impact of ChatGPT-like AI tools will be positive if it improves our ability to transfer , process and learn information on the job .
This is where ChatGPT and tools like it can have a major impact , by bridging the gap between e-learning and learning with a human teacher . In an e-learning module powered by Generative AI , learners can receive personalised and contextual feedback , much closer in quality to what you might get from a human teacher . This means higher quality , cheaper and easier learning , which in turn could mean a safer workforce , with fewer incidents , accidents and ill health .
But new technology is often a double-edged sword . We ’ ve seen issues already with AI creating poor quality content that is often incorrect and , in some cases , riddled with biases .
And , as it gets cheaper to produce e-learning , we will inevitably see a flood of very specific courses for unique infrequent tasks and issues . This is not a bad thing in principle , but home-brewed training courses aren ’ t guaranteed to be up to muster , and AI borne mistakes may go unnoticed .
Big picture though , the long-term impact of ChatGPT-like AI tools will be positive if it improves our ability to transfer , process and learn information on the job . Better learning improves staff engagement and retention , workplace culture , and , of course , health and safety .
At RRC , we ’ re positive that the carefully considered application of Generative AI will improve health and safety training in construction . �
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