THE BLUEPRINT
Cisco Services Playbook
Why invest in Cisco Services ?
Business continuity is at risk from changing technological and business requirements . Customers are asking how they can :
• Resolve problems quickly to minimise downtime , and prevent issues
• Increase network utilisation , extend the life of IT , and extract more value
• Improve staff knowledge and operational processes , and unburden overextended operation resources
• Deliver new capabilities quickly and efficiently or make changes to existing services with minimum disruption
As IT ecosystems become multi-product and multi-vendor , customers face new challenges
• 69 % IT Leaders think technology has become more complex . Too complex to manage every aspect in house
• 93 % IT Leaders face a skills gap that is hard to close as technology evolution outpaces capacity for continual training
• 46 % New revenue growth in IT is attributed to emerging technologies during 2018 – 2023 �
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